refund

Returns
There are no refunds. All sales are final. We do offer exchanges on certain circumstances.


To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging unraveled, unwashed. Product must be in its full original condition or exchange is not allowed.




Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@preshhairboutique.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@preshhairboutique.com and send your item to:

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 907 Parkway Plaza, El Cajon, CA 92020 Inside Phenix Salon Suites #124

 

Please contact Presh Hair Boutique prior to requesting exchanges to make arrangements. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We have the sole discretion to modify our policies, returns at any given time and per situation.

Effective:  1/1/2021

★ Reviews

Let customers speak for us

4954 reviews
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I got this wig for my 19th birthday and i really am happy with this purchase. The hair is really good quality! it fit my head perfectly and wasn't tight at ALL. my head could breathe while wearing this wig. The hair was very soft and beautiful before and after install. It's has adjustable straps so it'll fit any size head and fast shipping only took 4 days. I'm very happy with this purchase. hair doesn't shed, was true to size (14 inch) and is very manageable.

Wig is beautiful,The hair was soft and silky, true to length and definitely the 150 density I asked for. The lace isnt the best but pretty ok to work with.Already pre-plucked no plugging needed.Theres minimal shedding

I m a hairlist and always order wigs ,I got a 5x5 lace wig from this vendor ,this has got to be the best wig Ive ordered on AliExpress, it bleaches well, i coloured the wig for my customer and it came out fantastic. It doesnt shed, no smell and its really soft. Absolutely recommend and i will buy more from this company!

A
Straight Lace Front Wig
Arianna Leffler

This wig is really nice and full and I also received a pair of free eyelashes with my order…I would definitely order again!!!